RAKUB stepped into the world of computers in the year 1993. During the nineties of the last century RAKUB made some progress in computerization of its accounting and lending activities. The bank has been implementing a long-term perspective ICT plan to be concluded in the year 2014 with computerization of all the branches of the bank.

The Bank envisages it to be a daunting task to run the business in days to come with its present workforce of only 3,440 employees. So, a large-scale automation program would be essential to run the Bank in an efficient way under the duress of shortage of manpower and at the same time ensure quality customer service.

Perspective ICT Plan: 2010-2014

Need of computerization of activities of a banking institution in today's perspective could hardly be overemphasized. Compared to other banks RAKUB has been lagging far behind in respect of computerization in general and computerization of branch banking in special. However, it has come up in the recent years in respect of computerization of branches. The central bank has underscored the need of computerization of banks from time to time. Under the circumstances the Bank devised an elaborate Perspective ICT (Information and Communication Technology) Plan: 2010-2014. Recently the bank has revamped the plan to cope with rapid changes taking place in the IT scenario of the banking arena of the country, specially for taking measures for implementation of Bangladesh Automated Clearing House (BACH).

Figure: Computer Traingin Lab.	Figure: Data Centre

Perspective ICT Plan: 2009 through 2014 has covered the following issues:

Details of Hardware and Software procurement during the years

Computerization of all branches and controlling offices

Training up bank's personnel

The bank has been computerizing its branches by establishing LANs in the branches. Under this type of computerization inter-branch electronic transaction is not possible. At present 132 branches of the bank are computerized. More 84 branches are likely to be computerized by June 2013. 

Besides, the bank has been trying to adopt Core Banking Solution (CBS). Recently a state-of-the-art data centre and a well decorated computer training lab have been established in the head office of the bank.

IT Workforce as laid down in the Organization Structure of the bank: